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Gold Ridge Apartments
- Apartments
- Sacramento, CA
About this business
Location details
2929 Routier Road, Sacramento, CA, 95827, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Let me just say do not apply to this place they take your money and run with it. My husband and I applied they told us they except people with challenge credit (I am talking a mistake that shouldn't be there and we asked them before applying) and once we applied to get the apartment they called us a few days later and said no we do not except people with credit like yours! They tell you what you want to hear over the phone to get you to apply to get your $80 in app fees. Then to top it off my husband went in to speak with th... read more
Business response:
Hi April, we apologize for any misunderstanding or inconvenience you've faced during your application process. Your experience does not reflect the level of service our new management team strive’s to provide. We are committed to transparency and open communication. We deeply regret any miscommunication and would be happy to discuss your concerns further. Your feedback helps us improve, and we're determined to create a more positive experience for all applicants. Please reach out if you have any questions or if there's anyth... read more
Let me just say do not apply to this place they take your money and run with it. My husband and I applied they told us they except people with challenge credit (I am talking a mistake that shouldn't be there and we asked them before applying) and once we applied to get the apartment they called us a few days later and said no we do not except people with credit like yours! They tell you what you want to hear over the phone to get you to apply to get your $80 in app fees. Then to top it off my husband went in to speak with th... read more
Business response:
Hi April, we apologize for any misunderstanding or inconvenience you've faced during your application process. Your experience does not reflect the level of service our new management team strive’s to provide. We are committed to transparency and open communication. We deeply regret any miscommunication and would be happy to discuss your concerns further. Your feedback helps us improve, and we're determined to create a more positive experience for all applicants. Please reach out if you have any questions or if there's anyth... read more
Beware of major FLEAS !!!!!!!!!! My Sweetheart and her 2 boys moved in about 3 weeks ago to a Flea Infestation... They are all bitten up on their legs, backs, etc.. The supposed management said they had someone come by yesterday and spray the apartment, but my Sweetheart caught about 30 fleas in a dish of soapy water over night.. So it looks like no one really came by to spray and someone is Lying... This is just terrible, I cannot believe Gold Ridge Apartments would allow this to happen to innocent people who have no pets,... read more
Beware of major FLEAS !!!!!!!!!! My Sweetheart and her 2 boys moved in about 3 weeks ago to a Flea Infestation... They are all bitten up on their legs, backs, etc.. The supposed management said they had someone come by yesterday and spray the apartment, but my Sweetheart caught about 30 fleas in a dish of soapy water over night.. So it looks like no one really came by to spray and someone is Lying... This is just terrible, I cannot believe Gold Ridge Apartments would allow this to happen to innocent people who have no pets,... read more
Moved here over about 3 weeks ago. Cockroach committee welcomed us in both bathrooms. I requested they spray and they did. My bathroom sink was clogged and leaking. My request was granted. I did fix the clog myself. I like the apartment layout, convenience in laundry and 1st floor plus public transportation is close and the Asian stores, restaurants, gas stations, freeway, bike trail, parks are all conveniently close. It's always a gamble for theft and vandalism if there is no garage. It doesn't matter what neighborhood. I j... read more
Business response:
Thank you for sharing your thoughts and highlighting both the positives and areas where we can improve. We appreciate your understanding that maintenance and upgrades take time. We're glad you're enjoying certain aspects of your stay, and we're actively addressing accessibility concerns. Our new management team is dedicated to making Gold Ridge Apartments a comfortable and convenient place to live. Please feel free to reach out if you have any more suggestions or if there's anything else you'd like to discuss.
I've lived here for over two years. I have experienced a roaches mice pets crapping everywhere that doesn't get picked up trash overflowing in the trash bins residents putting trash outside their front door. If you call for extermination due to the bug problem you will have to wait there is a list and they only come out at certain times. I experienced last summer my air conditioning unit going out and I was provided with a huge blow box that sucked up my energy bill and it took almost all summer to fix my air conditioning un... read more
Business response:
We're really sorry to hear about your negative experience, Tanya. Your feedback is genuinely appreciated, and we take it seriously. We're working diligently to improve the issues you've mentioned, including pest control and maintenance response times. Our new management is fully committed to enhancing the living conditions for all residents. Your insights are appreciated, and we're determined to create a better living environment. Please reach out if you'd like to discuss your experience further – we're here to listen and ma... read more
I've lived here for over two years. I have experienced a roaches mice pets crapping everywhere that doesn't get picked up trash overflowing in the trash bins residents putting trash outside their front door. If you call for extermination due to the bug problem you will have to wait there is a list and they only come out at certain times. I experienced last summer my air conditioning unit going out and I was provided with a huge blow box that sucked up my energy bill and it took almost all summer to fix my air conditioning un... read more
Business response:
We're really sorry to hear about your negative experience, Tanya. Your feedback is genuinely appreciated, and we take it seriously. We're working diligently to improve the issues you've mentioned, including pest control and maintenance response times. Our new management is fully committed to enhancing the living conditions for all residents. Your insights are appreciated, and we're determined to create a better living environment. Please reach out if you'd like to discuss your experience further – we're here to listen and ma... read more
If zero stars was an option that is what this property will be getting. We had two property managers during our 3years here. This place is a joke! Managers DO NOT CARE about anything but rent. We have moved out of state and trying to get our security/Pet deposit back has felt like pulling teeth. The previous manager sent us part of our deposit and the now new manager (Property manager #3) Has been nothing but DISGUSTINGLY HORRIBLE to deal with NATASHA had spoken with my husband twice and on both occasions my husband has advi... read more
Business response:
We apologize for any inconvenience you've encountered under the previous management. Our goal going forward is to provide exceptional service to all our residents. Your feedback is crucial, and we appreciate your patience as we work to make things right. We're here to address your concerns and provide the assistance you need. Please reach out if you'd like to discuss your experience further – we're here to listen and make positive changes.
If zero stars was an option that is what this property will be getting. We had two property managers during our 3years here. This place is a joke! Managers DO NOT CARE about anything but rent. We have moved out of state and trying to get our security/Pet deposit back has felt like pulling teeth. The previous manager sent us part of our deposit and the now new manager (Property manager #3) Has been nothing but DISGUSTINGLY HORRIBLE to deal with NATASHA had spoken with my husband twice and on both occasions my husband has advi... read more
Business response:
We apologize for any inconvenience you've encountered under the previous management. Our goal going forward is to provide exceptional service to all our residents. Your feedback is crucial, and we appreciate your patience as we work to make things right. We're here to address your concerns and provide the assistance you need. Please reach out if you'd like to discuss your experience further – we're here to listen and make positive changes.
Frequently asked questions about Gold Ridge Apartments
How is Gold Ridge Apartments rated?
Gold Ridge Apartments has a 3.2 star rating with 214 reviews.
When is Gold Ridge Apartments open?
Gold Ridge Apartments is closed now. It will open tomorrow at 10:00 a.m.